If your question is not answered here, please email your question to us for a prompt reply.
All of our sunglasses our genuine brand-name models. We never buy imitation merchandise, "seconds," or defective sunglasses. We can offer our sunglasses at such low prices because we have quantity pricing from our distributors and efficient operations which allow us to pass on the cost savings to you in the form of deep discounts off the retail price of the sunglasses.
We offer three convenient ways for you to order your sunglasses. You can order online using our secure order page for fastest processing of your order. Additionally, you can use the ShackFax form to order via fax, or the ShackMail form to order via US Mail.
Yes! It is safe to use your credit card over the Internet if you are careful with who and how you communicate your credit card information. For a detailed explanation of credit card security issues, read our security information article and the information provided by Netscape regarding security.
Yes. If you prefer to order your sunglasses via a method other than the Internet, you may order via fax or by US Mail.
We want you to be completely satisfied with your sunglasses. To make sure you are happy with your new purchase, we offer you a generous 30-day money back guarantee. Click here to read all about our 30-day guarantee.
We take great care to ship your sunglasses safely so that they will arrive in perfect condition. If they are damaged in shipment, we will replace them free of charge, if you follow the instructions outlined in our damaged shipment policy. Click here to read about our damaged shipment policy.
Yes, we are able to ship to most countries around the world! If you wish to order sunglasses for shipment to a country outside of the United States, please email us for a quote on shipping. Note that all prices are in US Dollars.
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